Personal Lines Insurance Office Manager Position

Don’t miss this chance to join the Fearnow Insurance team, as we are quickly becoming the largest independent insurance agency in the area! We have been in business for over 30 years with a team of hard-working, dynamic agents. This is a fantastic opportunity for any motivated, upbeat individual with the drive and dedication to be THE BEST!

The Personal Lines manager will be responsible for direct oversight of the personal insurance division of Fearnow Insurance. They will be responsible to maintain a positive working environment as well as ensure the department is functioning at its highest potential. The manager will be responsible to ensure that every team member is providing the highest level of customer service that aligns with the company values of Fearnow Insurance. They must set goals, delegate tasks, and implement strategies for more efficient team operations.

 Accountability is a necessity; therefore, the manager must inspect what is expected out of every team member. They must be able to communicate well with employees, clients, underwriters, and the producers of the commercial or personal department. They must be detail oriented and able to keep up with a fast-paced work style. They must be highly motivated to organize, lead the commercial or personal team by example, conduct weekly meetings, market, and service personal accounts, and eager to learn. They must have team player mentality (the betterment of the team and those around them is a must) and exceptional workplace etiquette. They must be able to handle high stress situations and appropriately diffuse difficult phone calls. The personal lines manager will be responsible to report to the direct oversight of the VPs & President of the corporation. 



  • Lead the Team by Example
  • Inspect for Quality Control 
  • Responsible for Growth of the Department
  • Lead weekly Team Meetings
  • Service Accounts
  • Manage and Market Renewals as needed
  • Work with Producer on their Accounts for Service
  • Have the ability to perform any personal duty
  • Complete Accord forms applications & supplementals
  • Get all paperwork ready to finalize new business 
  • Collaborate with the Team
  • Provide Annual Employee Evaluations
    • Work with Higher Authority on raises for all personnel
  • Cultivate a passion for serving others
  • Work with the administrator on various duties and tasks assigned
  • Reviewing company performance to identify areas where individual employees and entire departments can improve their efficiency.
  • Hire, train, and evaluate personnel.


  • Ability to take the lead initiative to get things done within the department.
  • Have positive, upbeat attitude along with determination to complete tasks with excellence. 
  • Find solutions to problems presented
  • Must be willing to jump in when necessary to assist staff at any given time and be able and willing to perform necessary duties including, but not limited to change requests, certificates, marketing accounts, ect. 


  • Organize a highly functioning, growing personal team that makes the process seem flawless to the clientele.
  • Handle all renewals appropriately in a timely manner.
  • Be able to self-organize and date-set with numerous new business deadlines.
  • Must possess the ability to prioritize deadlines to organize workloads and turn around quotes and proposals ahead a schedule.
  • Documentation is huge. 
  • Follow-up. 
  • Review & attach policies as needed

Skills & Abilities


  • Conduct Weekly Team Meetings
  • Monthly Meetings with Producers for upcoming renewals and how to handle them. 


  • Work with diligence to achieve greatness & results with excellence.


  • Communicate well with employees, customers, and companies.
  • Communicate well with VPs & President of the Corporation 

Our Mission

To our employees, our customers, and our carriers: It is our job to understand your needs and fulfill your expectations.

“Trust in the LORD with all thine heart; and lean not unto thine own understanding. In all thy ways acknowledge Him, and He shall direct thy paths.” – Proverbs 3:5-6

To selflessly serve others in the area of insurance 

Mark 10:45 “For even the Son of Man did not come to be served, but to serve, and to give His life a ransom for many.”